Cookies

What are cookies?

Cookies are short pieces of text that websites send to your browser. They let the website remember information about your visit, to make your visit easier and make the website more useful. For example, we use a cookie to remember if you have logged in, or which products you have added to your shopping basket.

What types of cookies do we use on the website?

When you visit our website, cookies are sent directly by us or by our third-party service providers. The types of cookies we use are:

Necessary cookies

These help make the website usuable by enabling basic function like access to our secure Learner' Areas. The website cannot function properly without these cookies.

Statistics cookies

These cookies help us to understand how visitors to the website interact with it by collecting and reporting information anonymously.

We provide you with full details of the cookies we use on this website below.

Your consent applies to the following domains: www.elklan.co.uk and s3.elklan.co.uk

What cookies do we use?

Necessary cookies

These help make the website usuable by enabling basic function like access to our secure Learner' Areas. The website cannot function properly without these cookies.

Name Provider Purpose Expiry
cookies elklan.co.uk Remembers if the user has given or refused consent for statistics cookies 90 days
PHPSESSID elklan.co.uk Preserves user session state across page requests 1 day
_grecaptcha elklan.co.uk Google reCAPTCHA, used to provide spam protection Browser session
rc::b google.com Google reCAPTCHA, used to provide spam protection Browser session
rc::c google.com Google reCAPTCHA, used to provide spam protection Browser session
__stripe_sid stripe.com Stripe, used for fraud prevention when setting up recurring payments only 1 year
__stripe_mid stripe.com Stripe, used for fraud prevention when setting up recurring payments only 1 year
joe-chnlcustid cdn.freshbots.ai Used to enable you to interact with the chatbot hosted by Freshdesk, remembering you by storing a unique ID. 1 year
spd-custhash cdn.freshbots.ai Used to enable you to interact with the chatbot by Freshdesk, remembering you by storing a unique ID. 1 year

Statistics cookies

These help us understand how visitors interact with the website by collecting and reporting information anonymously.

Name Provider Purpose Expiry
_ga elklan.co.uk A Google Universal Analytics cookie which assigns a randomly generated unique ID used to generate statistical data on how the visitor uses the website. 2 years
_gid elklan.co.uk A Google Universal Analytics cookie which assigns a randomly generated unique ID used to generate statistical data on how the visitor uses the website. 2 years
_gat[...] elklan.co.uk A Google Universal Analytics cookie used to limit the amount of data recorded by Google on high traffic volume websites by limiting request rates. 1 minute

Advertising cookies

These cookies are used to track visitors across websites. The intention is to help us understand how effective and engaging our advertising campaigns are.

Name Provider Purpose Expiry
_fbp Meta Platforms, Inc. Used by Facebook to deliver advertising, distinguishing betwen and tracking users. 3 months
_fbc Meta Platforms, Inc. Used when a link is followed from Facebook to this website. 3 months
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